Ordering


We use all reasonable endeavours to verify the accuracy of descriptions of Goods provided to us by the manufacturer. Images are for guidance only and designs may vary.

We do not accept liability for the condition or fitness for purpose of the Goods. We exclude liability for all warranties and conditions, express or implied, by statute or otherwise to the fullest extent permitted by law. We do not accept liability for economic or consequential loss of any kind, including loss of profit whether arising from negligence or otherwise.

We reserve our right to all copyright in images and text depicted in this listing. Our liability to any purchaser or any third party claiming through any purchase is limited to the sale price of the Goods purchased or, if less, £100.
Privacy & Security


We do not store credit card details nor do we share customer details with any 3rd parties.

The policy: This privacy policy is for this website; [www.bimi.co] and served by [Bimi Retail Ltd] and governs the privacy of its users who choose to use it.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies?


Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking


This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Contact & Communication With us


Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in 'The policy' above.

Email Mailing List & Marketing Messages


We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in 'The policy' above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription. Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: http://bit.ly/zyVUBo). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage


We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.
Returns Policy


The seller warrants to you that the goods will materially conform with the descriptions given in the listing and that the seller agrees and is able to sell the goods to you.

Goods purchased may be returned if you notify us by email within 7 days of receiving the goods and return them within 14 days. Returns must be pre-agreed. If the item is as described the purchaser will be responsible for the cost of returning the goods to us as well as the original postage and a checking and restocking fee.

Items will need to be returned in its original packaging and condition - please do not dispose of it as we cannot accept returns that are not returned in this way.

Items returned must be unused and free from contamination in any way. Once goods have been checked and deemed fit for resale your refund will be processed within 24 hours

Returns Address - BiMi Ltd., c/o Task Fulfilment Ltd., Unit 23 Morses Lane Ind. Est., Brightlingsea, Essex, CO7 0SQ.

Once your return is received, inspected and approved your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 working days (allowing for Bank Holidays)

Late or missing refunds (if applicable) There is often some processing time before a refund is posted but if you have not received your refund within 21 days then please contact us at contactus@bimi.co
Payments, Pricing and Promotions


Payment can be made by Credit card (via Paypal and Stripe) or Bank transfer. Goods will only be dispatched once payment has been made and cleared. Prices include the standard rate of UK VAT Promotions are available on a 'whilst stock lasts' basis