Shipping and Delivery

Free UK Tracked Delivery

Please note we do not currently ship outside of the UK to Europe or Internationally.

*FREE UK DELIVERY – applies to UK Mainland currently at this time only. (Excluding all Islands and Scottish Highlands)

Please contact us for a quote for shipping to the Scottish Highlands  or any Islands.  

Our shipping charges include; the cost of shipment; the cost of packing materials; wages for our packing staff, insurance and the current rate of VAT. Orders are combined into a single shipping carton providing the combined weight is below 20Kgs. (Note: Bulky items may require orders to be packed into more than one shipping carton).

For most items under one kilo we ship via Royal Mail. Otherwise we use a courier service (Interlink, APC or Yodel). For furniture we use a two man delivery team or tail lift wagon which takes 5/7 working days. Your items are usually shipped next working day of your payment clearing.

Please ensure you check the packaging carefully before signing for the delivery.

Standard delivery is to main entrance of the delivery address. Other options including delivery to room of choice, install and build are available for an additional fee; please contact us for more details if required. Some deliveries may be palletised to reduce the potential of transit damage and concur with reduced handling rules. If your delivery address has any access restrictions please contact us prior to ordering

If you have not received within 5 days of your payment clearing please email us at contactus@bimi.co

If you have any doubts please sign for it as ‘unchecked’ or as ‘damaged’. This is essential to support any damage claim against the courier. In addition, please keep the original packaging materials. Please note that couriers will only accept a claim if notified within 7 days of delivery so please check your item and report any problems to us within 48 hours. Courier shipping costs quoted are to the UK mainland only and exclude the Scottish Highlands and all Islands
For surcharge rates for deliveries to the Scottish Highlands and all Islands please contact us before you place your order. Royal Mail charges are for across the UK.

For shipping costs to any other location, please contact us before ordering for a specific quote.

When an item is marked as dispatched it means it is ready for collection at the the next courier pick up.

Installation Services

We can arrange a ‘Build and Install’ service to take the stress out of purchasing your new office furniture leaving you without worries and free to start using your new purchase with ease.

* Deliver on a specific day

* Deliver to room of choice

* Construct the furniture

* Remove all waste.

For a quote please contact us at least 2 weeks before your required delivery date.

Courier Premium Carriage Surcharge

 

Please note the following listed postcodes incur a delivery surcharge if sent by courier. If you are looking to have an item delivered to one of the postcodes listed below, please contact us to find out the additional shipping charge.

Delivery surcharges are given by all couriers to the following postcodes (please note Royal Mail deliveries are not affected by this surcharge) :

AB

BT

FK

G83

GY

HS

IM

IV

JE

KA

KW

PA

PH

PO

ZE1-3